Reconcile is not functioning?

Hello there, sffullmoon. Let me help you with your bank reconciliation.

To begin, enter the ending balance and the ending date from the bank or credit card statement you received. Double check that your opening balance matches your statement. If everything looks good, select Start reconciling.

If the issue persists, we suggest performing some troubleshooting steps. Sometimes, older or corrupted caching files can cause problems in your web browser. To begin, please open an incognito window on your QBO account. Depending on your browser type, you may refer to the keyboard shortcuts provided below:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + N
• Safari: Command + Shift + N

When this works, you may proceed to clear the browser's cache. This removes its stored cache to ensure the program performs efficiently. I recommend using another supported browser or device if you still encounter the same error.

Additionally, if you encounter any errors while reconciling your accounts, the following article will guide you in fixing them: Fix issues at the end of a reconciliation in QuickBooks Online.

If you have further concerns with bank reconciliation, feel free to come back here in the Community. We're here to assist you 24/7.