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JWD Construction
September 28, 2022
Question

Transactions Not Matching Bank Accounts

One of my savings accounts is pulling transactions from my checking account and not being recorded on my checking account. Does anyone know how to fix this?

9 replies

Charies_M
Level 9
September 28, 2022

You've reached the right place for help, JWD Construction.

 

I'm here to provide information about matching bank downloaded transactions in QuickBooks Online (QBO).

 

There are possible reasons why transactions are not matching in QuickBooks. Among these are the following:

  • The transaction is older than 180 days.
  • The dollar amount in QuickBooks is different than what cleared the bank.
  • The transaction type is different in QuickBooks than at the bank. QuickBooks wants to match a check with a check and an expense with an ACH or debit/credit card swipe.
  • The transaction was recorded in a different bank account.
  • The transaction from the bank is a payment/ deposit of two or more open transactions in QuickBooks.

To display all the possible matched transactions, let's use the Find Match option. You can follow the steps provided by my colleague above.

 

For more information about the process of matching bank transactions, check out this article: Categorize and match online bank transactions in QuickBooks Online.

 

For additional resources about managing your banking transactions, you can check out the topics from this link: Find help with bank feeds and reconciling accounts for QBO.

 

Please let me know how else I can help you with your categorized transactions by adding a comment below. I'm more than happy to help. Have a good one!

JWD ConstructionAuthor
October 6, 2022

These suggestions still hasnt fixed my accounts

Rubielyn_J
Rubielyn_J
Level 8
October 6, 2022

Thanks for getting back to this thread, @JWD Construction. Let me provide some insights and ensure you can match transactions in your account. 

 

Please be aware that transactions that appear in bank feeds will depend on what your bank shares with us. 

 

If the transactions are shown in the savings account instead of the checking, we can transfer this so it will match the transactions recorded in the checking.

 

To do this, here's what we need to do:

 

  1. Choose + New and select Transfer.
  2. From the Transfer Funds From dropdown list, select the bank account that the money is coming from.
  3. From the Transfer Funds To dropdown list, choose the bank account that the money is going to.
  4. In the Transfer Amount field, input the amount being transferred.
  5. Edit the Date field.
  6. Enter a description of the transfer in the Memo field (optional).
  7. Choose Save and close or Save and new to complete the transfer.
  8. Click Yes if you double-checked the date.

 

Once done, you can start matching your transactions in your bank account. For the steps, you can utilize this article: Categorize and match online bank transactions in QuickBooks Online.

 

I'm also adding this link to help reconcile your accounts so they always match your bank and credit card statements: Reconcile an account in QuickBooks Online.

 

Fill me in if you have further concerns with matching transactions in QuickBooks. I'll be happy to help you always. Keep safe!

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