Viewing attachments not working in new banking page

In the new banking page, if I click inside the "paper clip" column on the number (the number of attachments), it will open a popup window show the Attachments List. However, I cannot click on any of those transactions to actually view the attachment. For example, I want to view a check image. A week ago this was working just fine. Now it is broken. I have to revert back to the old banking page to view check images.

I've tried to report this to tech support and am not getting anyone to take me seriously. All they tell me is that this feature is working as designed, which is impossible. Obviously it is a necessary feature to be able to view the image of a check, and the inability to do so would be, in my view, a critical bug that should create a high degree of urgency within Intuit. Yet they do nothing. Tech support says the feature was removed in the last update, and it is working as designed. I ask if there is anyway to escalate the issue, and they assure me there is nothing further they can do, considering that the issue in question is, after all, working as designed. I'm just completely shaking my head, completely flabbergasted at the response. It's like an episode of Twighlight Zone. It would be as if I called up the fire department and reported that my house was on fire, and all they said was "I apologize for the inconvenience".