Are other customers reporting Investec connection issues?

If you are seeing a specific error message or number while connecting your bank to QuickBooks Online, let us know so we can give you the exact fix.

We recommend checking with your bank first to make sure their system isn't down. In the meantime, you can use this guide to fix the issue: Troubleshoot and fix banking errors.

Additionally, you can also upload your bank data manually. Just keep in mind that once the connection works again, those same transactions might download automatically. If that happens, you can easily exclude the duplicates to clear them out.

If you have additional questions, feel free to click Reply.