How to clear uncleared transactions after reconciliation

Hi jasmin-estrada-i,

It's a pleasure to see you in Community.  Welcome!  Reconciling your accounts in QuickBooks Online is essential in keeping your books balanced.  Having uncleared transactions can be rather concerning.  I would be glad to help!

Making changes after completing a reconciliation, can have a negative impact on your books.  It's always recommended to ensure all transactions are correctly categorized and duplicate entries are removed, prior to reconciling.  However, if your reconciliation was accurate with no noted difference, you can exclude duplicate entries.  It's important to note that once a transaction is excluded, QuickBooks will not bring the transaction back into your books when updating your bank feed. 

Here's how to exclude a transaction;

1. Open Transactions, then select Bank transactions

2. Click on the For Review tab

3. Checkmark the box for each of the transactions to exclude

4. Hit Exclude.

If you’ve excluded a transaction by mistake, you can fix it by following these steps:

1. Open the Excluded tab

2. Locate the transaction

3. Hit Undo.

This moves it back to the For Review tab 

Should you note a discrepancy with the recent reconciliation, you'll need to reach out to your accountant to unreconcile the account for you.  If you don't have an accountant, we can help you locate a ProAdvisor in your local area.

Feel free to reach back out with other questions.  We would be happy to assist!