Banking & Currency

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Once connected I expect the bank feeds to update automatically, but sometimes it'll say 'updated 10 days ago' and is still connected; I just have to hit the Update button in the top right.Does it only update automatically when the QBO file and banking tab are accessed regularly?

During reconciliation, I can select them to complete the reconciliation, but I don't understand why they are missing from the imported transactions and suddenly appear during reconciliation.

I get a lot of them. Am actually looking for a traditional Cash Receipts Journal in which to enter them.

My client had overpaid a supplier and the amount was credited in the next payment. Now I'm having a hard time matching up the invoices in the banking section because of the difference. Had anyone experienced the same thing before?

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I’ve searched the web and the forums, and it seems the obvious and best setting for credit card processing is not an option. Since Canada now allows us to officially charge a credit card processing fee, the best option is to tell your customers, the price is $X.xx, add X% if you wish to pay with credit card.  So, the best way to setup our entire QuickBooks account would be with CC default not offered and a check mark to enable if the customer agrees. However, that’s not an option. What I’ve found is, credit card, holistically, is either enabled or disabled.  Only when enabled, can I selectively turn off the option to pay with credit card and, it must be done on every invoice.  No option to simply turn off per customer. Anywho.  Best option for me… CC enabled but not offered unless I click the checkmark to offer on a per invoice basis. Staff keep forgetting to remove the checkmark.

Hello, I'm having a problem allocating one of two cheques that were combined and deposited at the bank as a single transaction. The first cheque is a HST refund cheque which I have entered as Undeposited Funds.  Through that process, I am able to connect that cheque with my entry in the Accounts Receivable account.   So far, so good. The second cheque is an unexpected income tax refund cheque from the Federal Government.  I obviously don't have an entry in my Accounts Receivable account (as I didn't write an invoice) and I can't see any mechanism to classify the cheque in any other way. I would think I should be able to apply this second cheque against the income tax I've already paid throughout the year.  That would give me an accurate account of the income tax I've paid.  I'm reasonably certain that if I had deposited the cheques separately, I would have been able to apply the second cheque to my Federal Income Tax paid account. 

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Hi,When I start reconciling my Petty Cash, Visa and other accounts I do have the option to enter the service fee before I begin, my checking account does have this option, only the ending balance and the date, any idea why ? 

I want to update my banking records to Desktop pro by download from RBC but it keeps trying to point me to quickbooks online, Is anyone else having trouble with this?

NSF cheques. I voided them. The bills then appeared in the "pay bills", which is correct. I paid them again. Seemed all correct.However, my bank reconciliation for that month is now off by the total amount of the cheques that were voided. ???

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Overall sales

Hi there, with QuickBooks Online and the Pay Online feature is it possible to assign any credit card fees to the customer if they decide to use a credit card for payment?

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as of two years ago, this could not be done.   What about now?

I incorporated my business a few years ago.  I accumulated some capital, so I purchased one year GICs in within my corporate account.  I am not sure how to itemize the purchase of the GICs in quickbooks.  I read a few suggestions here that make sense, thanks for those.  For example, one suggestion was to itemize the GIC purchase as an expense, and the brokerage of the GIC as the vendor, and the GIC as an asset purchase, so it does not affect profit and loss. Just want to double check.  Thanks Any suggestions? Thanks in advance

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How do I categorize the credit to my bank account for a charge back?

My guess is that some (but not all) of the Undeposited funds are included in the Opening Balance on the Bank Rec?