Banking & Currency

The bank has not updated its info with quickbooks so their old url is all quickbooks seems to recognize. Is there a way to override this and enter a url?

An EFT was made to our bank account incorrectly and will be reversed by the bank.  How do I enter this in Quickbooks or do I ignore it as it will be a wash even though it might span two periods (deposited this month, reversed next month)?

I have a few questions about QBO multicurrency when dealing with exchange fees and exchange gains/losses. To begin I've described my Scenario below: - My business is based in Canada and my home currency in QBO is Canadian Dollars (CAD). Multi-currency is enabled in my QBO account.- I sometimes purchase inventory using a Canadian credit card (based in CAD), from a US based supplier and I'm charged for that inventory in USD . I pay for the inventory all up-front at the time of the purchase.- At the time of purchase I'm also charged a 3% conversion fee by the credit card company for completing the foreign currency transaction. Their fee is factored into the exchange rate they offer me - it does not appear as a separate charge.- When recording the purchase transaction in QBO, I adjust the exchange rate to reflect the actual exchange rate I was charged (vs the default exchange rate in QBO) and record it as an inventory purchase.- I then sell the inventory from my US supplier and I'm al

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In QB online I can see my full list of accounts in chart of accounts but only some of these are visible in the QB app. This means that when snapping a receipt I cannot assign it to the correct account.

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Hi All,I have an question related to Invoicing and paymentCurrently we are consolidating our fees with other vendor fees for one of our clients.We issue one invoice to the client and the client issues payment on this invoice.we also input a separate invoice for our fee to so we can keep track of just our service fees e.g. INV 01 has $100 for vendor B consolidated with $100 of our feesINV 02 has just the $100 for our fees when the client pays the $200 we then distribute the $100 to vendor B and record the $100 as revenue against INV02 The question i have is; since the payment for INV01 is to a separate holding/trust account "A", we pay ourselves from this account.  How should i be recording the fulfillment of INV02 and the transfer of funds from account "A" to our general bank account "B"? any advice would be appreciatedthanksMike

My partner, on the other hand, found his name in this dropdown menu even though he hasn't linked his bank account yet. My partner is the one who bought and registered quickbooks so that might have something to do with it, and his i Phone had different interface compared to my android.

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Hello,Attached is a screenshot of a bank reconciliation for a new bank account. Since it is new, there should not be an opening balance. However, QuickBooks has provided an opening balance which I am not certain about in terms of its origination. I am also not certain on how to resolve this. There is no "Opening Balance Equity" in the trial balance as well.  Any advice on how to resolve this will be highly appreciated.Thanks!

I’ve tried changing the the currency rate manually to correct for those days but does not work

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I clicked receive payment in QB  and deposited the check in my account. The check was cashed and cleared. But the deposit is not on my QB bank rec? so i am out by exactly that amount when I try to reconcile.

We've filed taxes for both Oct 31 and Dec 31 so all good there. I just want to change QBO to reflect the new year end.

It I double click on a deposit in a bank account register list, the amount of the deposit does not show. A screen shot is attached.Unfortunately, you cannot edit the deposit template.    

Stripe only allowed me to connect to my personal account. I prefer to manually add these vs. attaching my personal account. Please tell me how to manually add in incoming funds to my businsess.

I am unable to connect with HSBC Business Canada. QB is unable to resolve the issue and they have been telling that QB is working back end with HSBC.

Over a year ago, when I was downloading new transactions since last download, suddenly QuickBooks downloaded over 1300 old transactions that had already been downloaded. I have even had accountants who specialize in quickbooks try to resolve the issue but they haven't been able to. Finally, I decided to update my software from QuickBooks 2014 to QuickBooks 2021 in hopes that the issue would be fixable. Now that all of my files are switched over, the duplicate entries are still in my bank feeds. The entries were all made when they happened over the past 7 years or so, and have been matched and reconciled. So how can I get rid of these duplicates so that my bank feeds only has new transactions needing to be matched?

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Started entering a few weeks ago then stopped due to covid. I need to start everything again.

I no longer want my bank account attached to my QBO account, how do I disconnect it?

I am a Canadian business owner. My business is done 99% in USD paid via wire transfer.How do I get to have the USD as a default currency? Right now I have to enter each client one by one otherwise QB assumes that is a CAD paying client.

I saw some help from forums on the US website that I cannot apply on QBO. I want to receive an email each time some money come in.  so I can keep track with bookeeping

I have mistaken "bank accounts" listed that have no purpose; one isn't even a bank (qb name is "lawyer"). I cannot figure out how to permanently delete them