Welcome to Community! Receiving a message about insufficient funds is never a good way to start the day. When this happens, it's important to follow the steps provided in the email notification you received, to ensure you're able to pay your staff on time. Please follow this link to resolve an NSF hold on your QuickBooks Online Payroll service.
Should you require additional assistance, please contact our Customer Care team outside of Community.
Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)
Social Media: Facebook, Twitter, and Instagram from Monday to Friday between 9 a.m. and 8 p.m. ET.
If you have any other questions, please don't hesitate to reach back out. We'd be happy to help!
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