As of the moment, an investigation is currently underway to understand why the L-3 form indicates the year 2023. Our engineering team has been alerted and is working diligently to address the issue quickly.

We recommend contacting our live support team referencing the investigation case. They can also add you to our list of affected users and keep you regularly informed via email about our progress in resolving the matter.

Here’s how to reach out to them:

Open QuickBooks.
Go to Help, then select QuickBooks Desktop Help/Contact Us.
Click Select.
Select Contact Us below, then we'll direct you to the right support team.

Please refer to this article to learn the ideal times to connect with our live support team: Get help with QuickBooks products and services.

For now, I recommend downloading the Louisiana L-3 form from the state website to manually file to the Louisiana Department of Revenue.

If the issue has been resolved, you can open this article to learn more about paying and filing payroll taxes and form in QuickBooks Desktop Payroll: Pay and file payroll taxes and forms manually in QuickBooks Desktop Payroll.

Please be assured that our Support Team is available to help you with this issue. Should you need assistance with any other tasks in QuickBooks Online, feel at ease to reach out.

BigRedConsulting

Level 15

@EmaicaD RE: As of the moment, an investigation is currently underway to understand why the L-3 form indicates the year 2023.

I don't think it's very complicated, is it?

Either the form hasn't been updated yet for 2024, or it was updated incorrectly and no one bothered to test it properly.

K

kimpjc

Any timeline when this maybe fixed? I am having the same issue.

S

SheandL

QuickBooks Team

We recognize the urgency of resolving this issue promptly, kimpjc. Currently. we don't have an exact timeline for its resolution. However, you can rest assured that our engineering team is actively working on a solution. In the meantime, I'll connect you with our dedicated support team to further address this matter.

To stay updated, it's best to reach out to our live support team who will add you to the list of affected users, ensuring you receive timely updates via email once the issue is resolved. To connect with them, please follow the steps below:

Open your QuickBooks Desktop.
Head to the Help menu, then select QuickBooks Desktop Help/Contact Us.
Write your questions on the search field or click the Contact Us button on the Have a Question? window.

Please note that for QuickBooks Desktop Plus users, our support team is available from Monday through Friday, between 6 AM and 6 PM. If you are an Enterprise subscriber, you have the ability to reach out to our support any time any day.

For additional information, please see this article: Get help with QuickBooks products and services.

While we address this issue, you can consider downloading the Louisiana L-3 form from your state's website for manual submission to the Department of Revenue. You can accurately fill out this form using the details from the Payroll Summary report, which includes total wages paid and state income tax withheld for Louisiana.

Also, if you encounter issues with your payroll item's tax tracking in QuickBooks, here's an article that you can save for guidance: Fix a payroll item with incorrect tax tracking type.

The Community space is always available if you have further questions with this matter, @twade. We'll be around to help.

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