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kmdwa2026
New Member
September 1, 2026
Question

Unable to approve time

  • September 1, 2026
  • 1 reply
  • 43 views

I’m trying to approve time logged for a single employee and when I click the approve button I get a lot of spinning, then “We weren't able to approve time for [ln], [fn]. Please try again later.”

 

I’ve cleared my browser cache and deleted all QBO/Intuit cookies. I can’t find anything about the system being down, but it appears to be for me.

1 reply

Tori_BModerator
Moderator
September 2, 2026

​@kmdwa2026 

 

Thanks for bringing this to our attention. I understand how frustrating it is to deal with trying to approve time and receiving an error message. 

 

I have confirmed there’s an ongoing investigation regarding this concern. I have successfully added you to the list of effected users. This ensures you’ll receive direct email updates as soon as our Product Investigations team shares news or confirms a resolution.

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