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1 reply

QuickBooks Team
February 8, 2023

Hi courtenaygal-gma,

 

Welcome to Community!  QuickBooks Online Payroll is a dynamic way to pay your staff with confidence.  In your situation, the best course of action would be to contact us outside of Community.  We'd be happy to assist you with adjusting the payroll amount from our end, to ensure your records are accurate and balanced.

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.
 

Feel free to reach out again, if any other questions come to mind.  We'd be glad to help!