In QuickBooks Online, you can record an expense credit in three ways, based on how the purchase was initially recorded and how the vendor is returning the money. If you receive a credit and plan to apply it to future payments, create a supplier credit and apply it to a bill.
Here’s how:
Go to +Create and select Supplier credit.
From the Supplier dropdown, select the supplier.
Enter the Category details or Item details for the credit as needed.