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For some reason, users in our organization have been receiving the attached error when trying to access company files across Premier 2020-22 and Enterprise 21.  They are stored on a file share we've used for this purpose for years without issues. The server is running the appropriate versions of QB Database Server Manager.  The users all have full control on the share.  And oddly, the issue is intermittent.  If they continue closing the company files and reopening them, it eventually works without issue (usually 2-5 attempts does the trick).  QB File doctor doesn't seem to show any issues, and if the company files in question are pulled down to a local machine, they of course open without issue.  Since the issue is intermittent, I don't think permissions are at fault.  Has anyone run into this before or have any suggestions? 

I am attempting to restore a QBB file which has been exported from Quickbooks 2019 for Mac.  It has been exported to Quickbooks for Windows. which created a QBB file.I am attempting to restore to Quickbooks Premier.  After I choose my file, it tells me my company file must be updated for the 2020 version.   Halfway through the update, I get an error code (-1,0) and it stops. 

My old computer died with my old quick books application (very old, 2009 probably) and I just bought the on line service.

I need to know when the mobile app will start working on my android? I was locked out of QB self-employed for 2 weeks and when they finally fixed it, they said that my Iphone will not work on self-employed.

I'm a longtime used of QB Pro Mac.  I opened a QB file from sent to me and now QB 2020 Server getting in the way of opening files on my computer.  This so so annoying, I'm looking into other accounting programs.  It keeps coming back on like a popup virus.  All I want to do is write a check and am fighting to permanently turn this extension off. No I don't share files on the internet.

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My transactions that are sync'd with USAA have major errors. There are duplicate transactions, and some are imported as debits that should be credits. It's horrible. I've been unable to sync these USAA accounts for months and now that I've sync'd I'm having to comb through each transaction to find the errors and exclude the duplicates as well as create new transactions that are correct! I don't trust the data at all! Is there a way to do a clean upload of new data?

Experts,I can't ask customers to buy a bloated WinServer, and the hardware to make it run acceptably.I can, however, put a little fanless PC with win 10 Pro and the QBDB manager on it, and have the QBW files on a NAS. I prefer Synology. I also can't ask them to run enterprise for $100+/user/month, and use a linux DB manager, as these are small businesses. Someone in product apparently feels that this is a draw to Ent version, though I doubt that decision is backed by anything beyond Intuit not understanding a higher performance operating system.So I am wondering if anyone has made a block level device on a Synology NAS to attach as (effectively) a local device to a QBDB "server" to get around the absurd requirement for local disks...TIA!

I really don't see the appropriate topic for this.  I am new to QB a few months ago and the help file would be helpful if I could access it.  When I open "Help" from the icon bar at the top nothing comes up - only a blank white box with a ? mark that you can't enter anything in.  Is there a file that may not have been installed? Thanks.

I have Desktop pro 2018 and it will not work with new 1099 forms.  Can I just buy the update to 2022 Desktop and I will be ok? Thanks

Please note that it's Turbox Home and Business, NOT TurboTax Self-Employed.

My Quickbooks 2009 will not let me use it because the registration will not work.  Every time I click "register now" it goes online to connect but gives me an error "Server error!  404 - File or directory not found." One time it connected correctly, and it asked me for my phone number and area code.  But, I did not remember my old original number so I went to find it.  When I got back it said it timed out.  Now I just get the "Server error!  404 - File or directory not found."  Over, and over, and over!

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Any suggestion as to why a second QB Desk 2021 randomly opens while I am working in only ONE company? I am not even touching the QB icon to start a second file. What does this mean as I try to post my question:Correct the highlighted errors and try again.Post flooding detected (community received posts of a unique message more than 1 times within 3,600 seconds)

I exported my accounts receivables from chart of accounts in QB Online and created a new company.  I need to import the A/R into the new company, but when I try to import it is not working, seems things don't "line up".  I figured since I exported it from QB online it would have no issue importing right back in.. suggestions on how to do this?Thanks! 

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I have both lot numbered and serial numbered items in my inventory. I just purchased and am setting up Enterprise desktop. I have to select either lot number or serial number, not both. Any suggestions for a trick or workaround? Thank you.

Are there any experts out there who can import a QB Desktop invoice into QB Online? Happy to pay. I have exported the invoice but it defaults .DES - this is way outside my comfort zone, haven't got a clue what I am doing and also time poor. Client just wants her invoice to look like the desktop version. Thanks in advance.  (Title has been edited by moderator for clarity)

I am trying to reactivate my desktop subscription and my screen has a spinning wheel forever (15 minutes!) This is the second time I have tried. The first time I waited almost 20 minutes before hitting refresh which of course just took me back to the beginning. How long does this usually take? And why couldn't I change the credit card on file? I'm lucky in that it is still active, but I have a better card I want to use.

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I fill out my user name and password and hit sign in, and nothing happens. It has been like that about 4 or 5 days. Never had a problem with CHROME for years.

I have small side gig I've been using Quickbooks pro 5 on since before 1999.  It runs on a  very old lap top and that laptops WIFI is acting up keeping me from printing invoices (which I only do 1 or twice a month).  I'm nearing retirement and have at most 1-2 years left where all I need to do is basically print and track invoices.  Is there any reasonably low cost way to either install QBP 5.0 on a newer windows 10 laptop OR upgrade to a QB desktop version that will be very similar to QPB 5.0?    TIA

Today an older computer running windows 7 and quickbooks pro 2014 died.  Only using windows 7 because thats what quickbooks  2014 requires. So the salesperson suggested the online version.  I ask VERY SPECIFICALLY if I can upload my company backup file to create an online version of Quickbooks.  I am told YES, you can, no problem.  So I pay for a year subscription, go through the entire process, get to the point where I have to upload my company info except the option to upload a backup file is not there.  In fact you have to have your current dekstop version be the latest version and you have to have it up and working .  YOU CAN NOT MIGRATE TO ONLINE VERSION FROM A BACKUP COMPANY FILE.I have been using Intuit software and/or quickbooks since I started my business almost 20 years ago.  I spent an entire day trying to get this resolved and am nowhere near having it resolved.    If this is the customer service experience I should exp