how do i resubmit a super batch that has been cancelled

Good day, Peter. Thank you for reaching out in the Community. I’d be happy to guide you through the steps to ensure everything is processed correctly.

When a super batch is cancelled, you’ll need to create and resubmit a new batch to account for the unpaid contributions.

Here's how:

1. Go to the Payroll menu and select Super Payments.
2. Click Create Payment to manually recreate a new batch for the same super contributions from the cancelled batch.
3. Ensure the employee contributions, payment amounts, and payment dates are correct.
4. Double-check that the super funds are linked to your employees' profiles.
5. Confirm all details of the new super batch.
6. Select Submit Payment to finalize and process the new batch.

If the issue persists during the resubmission process, I suggest contacting our QuickBooks Support for further guidance.

Here's how:

1. Click the Help (?) icon.
2. Select Contact Us and type your issues
3. Choose either Chat with an expert or request a callback for real-time assistance.

If you have more concerns related to QuickBooks, don't hesitate to reply here. We're her to help.