Currently we are using this system

Hello there, benseong.

I'm here to answer your query about resetting a general ledger account.

Though we're unable to reset the said account, we can deactivate it and then create a new one. Here's how:

1. From the Transactions tab, select Chart of accounts.
2. Locate the account.
3. Click the drop-down arrow under View register.
4. Select Make inactive.
5. Click Yes, make inactive.

From there, you can add a new general ledger account.

Another way to make your general ledger account anew is by deleting the transactions manually. Here's an article as your guide: Delete transactions.

Before doing any of the steps above, I suggest reaching out to your accountant so they can guide you on the best action to take.

Moreover, if you want to use account numbers in your bank register, you can check this article: Keep your accounts organised and easy to find by assigning numbers.

I'm always around whenever you have concerns about managing the general ledger.