Other Questions

I recently had my harddrive updated.  Fully copied QB program over.  When trying to open the company file - I can select it, it puts me in a never ending loop of Activating the software.  I do the Activation and try to open and it sends me to that Activation screen again.  Help!

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I need to re-allocate processed payroll from one project to another. Is a JE the best method, and what would the entry look like? This would include, Gross Pay, Vacation Pay, and Employer Taxes in a Wages Account.

When I update my transactions from QuickBooks Online the only transactions it updates for square are Cash transactions. It will not show any card transactions. The only way for me to solve this is I need to disconnect my square each time and then reconnect back to the date of last update. Then my card and cash transactions show up.I shouldn't have to disconnect each time I update?

As an electrical contractor, I use many different items. Often I want to use them in groups or assemblies.I would like to be able to add a field for labor hours at the item level that can be used in calculations for estimates, groups, assemblies, etc. Basically item cost x item quantity x labor hours.Can this be done in Premier, or do I have to have Enterprise. How does one set it up to work in either flavor?

I need to convert sage 50 to QB Desktop but I can only see options for the United States. Is this not an option for Canadian Customers? Also I have seen an option for Canada to switch to QB online, but I specifically need it to be desktop as we don't have an online subscription

Trying to Login to Quickbiooks Online. Banner comes up : "! There is an issue on our end. We are working on it".  Is there a timeframe to when this may be resolved? 

If the employer’s contribution to an employee’s RRSP is not a matching contribution but instead is a direct allocation from company funds, it is still considered an employer contribution under Canadian tax law?  If an employer makes contributions into a Group RRSP, which is considered a cash contribution, as the employee is free to withdraw the amount prior to retirement or termination of employment - must income tax be deducted along with CPP and EI, at source? If income tax is not deducted at source, does that affect how it is reported on the T4 - should the amount be excluded from Box 14 and only entered into Box 40, or does it still get reported to both despite not deducting income tax at source? The CRA website is not clear on this. 

My Income for line 101 on the gst return doesn't match my income for the year. I believe any entries I made as a "deposit" rather than a journal entry are not included in line 101. Is there a way to fix this so all of my "deposits" are included in line 101? They do not show up on the exception report or the unassigned sales tax report. These items are all tax exempt but still need to be included in my total income on line 101.

You saidWhen I attempt to sign in I get a notice "parameter specified as non null is null method Okhttp3.internal.utl" etc. The browser version has not saved any of my info from the app, so I am in limbo. Is anyone else getting this weird notice?

Payroll adjustments for company contribution that is a taxable benefit.   How do I direct this adjustment to the employee for the benefit.

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We have run into the problem where most pos clients don’t auto find the server. we have 11 pos workstations and the proper licensing for them. Today some just stopped connecting. The firewalls are off. I can ping the pos server by name and ip. I can do run and \\servername and get the shared on the system.  If i kick them all off one will log back in reliably but the others will not. Did anyone find a problem/solution? One thing i would like to try is telnet to the ports the pos server uses to verify it is not a network problem can anyone help we white them. 

I have been in touch with support, gave them all my info and all I got as an answer is that the team for android know the issue and are working on it. For one month?

Since 2 factor authentication was introduced with Scotiabank I am unable to update my banking transactions without having my phone on me, I have a bookkeeper so they can't update the transactions themselves anymore. Does anyone know of a fix for this besides going in there and updating the transactions myself periodically? Or when there will be a fix for this? Its been going on for months now.

We have QB Desktop Premier Manufacturing & Wholesale 2024. The "received" column in vendor POs shows qty below or equal to qty ordered, but does not show qty for over shipments. i.e. if 100 units are ordered and 99 are received it will show 99. but if 101 rec'd it will only show 100?

In an error, I made a $5,000 transfer to my credit card, and then subsequently irrationally made a cash advance back to my bank account from my credit card. Now I need to fix the mess and record it properly in Quickbooks without it looking like I borrowed money from my credit card or that I made $5,000 in sales. How do I categorize this properly? Do I exclude these transactions from the records? Please advise.

Hello,I am trying to understand what are the different ways QBO has to refresh Sandbox Data with QBO Production Data.  Scenario is :Lets Assume I have a Live QBO production instance and now I want to test some new features or integrations. I want to have the data in sandbox( similar to what is present in live instance) so that validation and testing can happen without having to manually set the data. How can i do this?   

When I log in to my account, only some of the items on my desktop are loading. When I click on an item from the menu such as +New, Pay Bills, it won’t load and ai just get a Quickbooks spinning wheel.

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I recently had to format my computer. I reinstalled QB 2018 Pro. When I get to activation to open exiting file It will not connect to the internet

Our business has reached the "item list limit" of 14,500 and we're considering upgrading from Desktop Premier to Desktop Enterprise simply to increase this limit. We have no other issues with Premier currently.Enterprise, on the Canadian QB website, starts at CAD$480 per month for 1-5 users (we only need 2). This increases to CAD$629 per month if you add Advanced Inventory and Advanced Pricing. Enterprise, on the American QB website, starts at USD$2801 per year for two users, which works out to CAD$325 per month. If you want Advanced Inventory and Advanced Pricing, you can get the Platinum Tier for the equivalent of CAD$376 per month. To recap (all in CAD):USA, 2 users: $325 per monthCanada, 2 users: $480 per monthUSA, 2 users +AI/AP: $376 per monthCanada, 2 users + AI/AP: $629 per month Why is it so much more expensive in Canada? Why are we literally paying more for less (the US option with AI/AP is still significantly cheaper than the Canadian version without AI/AP).

I was wondering is there anyway I can add my customized data (like quantity, project code and etc.) to the barcode label I am printing ? I am asking since there are only limited option you can add on 

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