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New Member
September 4, 2026
Question

Cannot Create/Edit Invoices - Can't find page requested

  • September 4, 2026
  • 1 reply
  • 31 views

I am trying to send out monthly invoices to my clients. When I click to create a new invoice, whether it is through the general invoices page or clicking next to each customer to create an invoice, I reach a page that says “We're sorry, we can't find the page you requested.”

 

I have tried clearing my cache, I have tried an alternate browser, and I have tried searching for additional information on how to resolve this - all to no avail. If I cannot send invoices to my clients, I don’t know how I can use this platform to operate a business. 

 

Thank you so much for your swift attention to this matter. 

1 reply

Moderator
September 4, 2026

@factorymercer 

I can definitely understand how critical it is to get your monthly invoices out to your clients on time.

I've confirmed there's an ongoing investigation regarding the "We're sorry, we can't find the page you requested." error when trying to access or navigate the Customer Hub/Invoice screens, and I've added your account to it. This ensures you'll receive direct email updates as soon as our Product Investigations team shares news or confirms a fix.