Desktop Pro 2021 error message

Hi there, @alistairp. 

I'll make sure you can reactivate your account as soon as possible. 

Thus, I'll walk you through how to locate your QuickBooks license and product numbers to make sure you have the correct details,

There are different ways how you can find this information. You can either go to the CAMPS page or into your QuickBooks Desktop program.

To locate them on your QuickBooks program, here's how:

1. Open QuickBooks Desktop.
2. Press F2 on your keyboard.
3. Look for your product number and license number in the Product Information window.

I've also added this reference as your guide in managing your program: Manage QuickBooks Desktop subscriptions and services.

I'm adding this article for more details: Find your license or download QuickBooks Desktop.

After you install QuickBooks, you should activate it before you start. QuickBooks will prompt you to activate, but you can also activate it manually with these steps.

Follow these steps to activate your account:

1. Open QuickBooks.
2. From the Help menu, select Activate QuickBooks Desktop.
3. Follow the steps on the screen to verify your info.

To learn more about the process, check out this article: Activate QuickBooks Desktop for Windows.

In case you'll encounter any errors during the process, refer to this article for the steps on how to fix it: Fix activation, license, and product numbers errors.

Please keep in touch with me here so I can ensure you're able to activate QuickBooks. The Community will always have your back.

@alistairp 

You should be able to log in as the Primary Contact in your CAMPS and find your license info there.

https://camps.intuit.com/

Otherwise, you may need to purchase a new one time license for QBD 2021.

I need to reactivate my Quickbooks desktop Payroll account for today only to print out tax forms.  It won't let me do it.  It gives me an error message to contact you.  When I try to contact you, it says you are closed today.