Does anyone know what is causing this error message - GraphQL error: Required field not specified

Hello there, ScienceMill. I'd be glad to provide information about the error you're encountering while editing your payroll preferences in QuickBooks Online (QBO).

There are a couple of scenarios that could lead to the "GraphQL error: Required field not specified" error message. The first one is when you're trying to select a custom account for your accounting preferences, please ensure that you haven’t changed the default account if it's assigned to a local tax account.

The second scenario is you've renamed the default account in the Chart of Accounts (COA) or selected a different account in your accounting preferences, this can also trigger the error.

To resolve the issue, you should revert to using the default account and rename it back to its original designation.

Moreover, you can also consider contacting our Payroll Support Team. They specialize in these matters and can provide tailored assistance to help you resolve the issue. They can guide you on how to address the local tax account setup and ensure that all required fields are filled correctly in your payroll settings.

Here's how to receive a live representative:

1. Log in to your QuickBooks Online Company.
2. Click the Help button at the top of the page.
3. Choose the Search tab. Type in your concern and click enter on your keyboard.
4. Click Contact us.
5. Under Callback, click the Have us call you button. This will route you to enter your details.
6. After that, select Get a call.

Additionally, you can run payroll reports to get a comprehensive overview of your business finances.

Let us know if you have other concerns about editing your payroll preferences in QBO, ScienceMill. We're here to help you in any way we can.