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Shawan Sharif
Aug 18, 2023 6:59 PM UTC
Question

Download ProAdvisor Certification

When downloading  certificate i just got ProAdvisor badge, but no certificate in the downloaded zip file. why ? and what is the Solution

4 replies

Level 8
Aug 18, 2023 8:29 PM UTC

Greetings, @Shawan Sharif. 

 

I appreciate you coming to the Community with your question about downloading your ProAdvisor Certification. 

 

Before digging further, have you tried the steps listed in this article below in the Get your certificates and badges section: 

 

ProAdvisor and QuickBooks certification courses

 

If you have, let's try clearing your browser's history or restarting your computer. 

 

In addition, I recommend sending a picture to us of what the download looks like when opening it. 

 

I'll be waiting for your response! 

Shawan Sharif
Aug 19, 2023 12:30 PM UTC

Thank you

Candice C,

With 2nd step i have download my certificate with with pro advisor badge.