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New Member
July 21, 2026
Question

Edit Customer Link missing

  • July 21, 2026
  • 1 reply
  • 12 views

The Edit Customer link located below the billing address in the "Bill to" field at the top of the invoice form flashes briefly when I open a new invoice then disappears. This happens with 3 different browsers on 3 different computers I've tested it on. Even tried incognito mode and cleared cache. I miss the feature. Any suggestions on getting it back?

1 reply

Moderator
July 22, 2026

Good morning, ​@plumbermike.

 

I appreciate your patience and the time you have taken to troubleshoot this issue on your end. 

This is a known issue. I’ve created a case on your account and officially added you to our ongoing investigation. This will ensure you’re directly linked to the investigation and receive email updates as soon as our Product Investigations team have news or a resolution.