EMAIL FROM QBPOS 19

6 replies
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Is there a way to set POS 19 to email from mail other than outlook or outlook express? (such as an msn, gmail, yahoo mail account, etc.)

QuickBooks Point of Sale

MaryLandT

Level 10

Hi there, cps422.

Let me help you set QuickBooks Point of Sale (POS) to send emails using other accounts aside from the Outlook.

By default, QuickBooks POS uses an Outlook to send emails. If you need to use other addresses, you can add an account within the Outlook program.

Let me show you how to do it.

Open your Outlook mail.
Click the File menu, then go to Info.
Click Add account and enter your new email address.

After adding the new address, make sure to select it from the Account Information drop-down before sending emails in POS.

Don't hesitate to leave a comment below if there's anything else you need. I'll be right here to answer your questions.

cps422Author

We use an @Live.com as our e-mail, which is an outlook e-mail address (outlook.live.com to be specific). The computer we use is a Windows 10 PC, and the version of QBPOS is 19.0 and I check updates weekly (it is up to date). The Windows default app for e-mail is set to open our live.com account in windows mail.

When choosing to "Save & Email", or attempting to send as e-mail from the "I want to" drop down, the error comes up as follows:

Problem: An error occurred while attempting to send e-mail

Solution: Please verify that you have a default Windows e-mail client set up and configured properly.

I am assuming that I myself (operator error being the most likely here) have not configured it properly...what do I need to do to accomplish that?

Thanks for your help :)

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