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New Member
Sep 3, 2024 9:36 AM UTC
Question

Email support

Is there a way I can email quickbooks support or contact them via email? Please do guide me

9 replies

Level 1
Sep 3, 2024 9:56 AM UTC

They don't provide support by email. Any specific concern?

Nicole_N
QuickBooks Team
Sep 3, 2024 10:35 AM UTC

I appreciate you for asking, @andiie46.

 

Contacting QuickBooks Online through email isn't possible for now. However, you can contact our support team through chat or callback for immediate help. Before doing that, could you please specify the issue you’re experiencing with the software? I can address any concerns you may have and help walk you through the resolution.

 

If you'd still prefer to speak with one of our live representatives, here’s how to connect with them:

 

  1. Sign in to your QuickBooks Online company.
  2. Select Help (?) at the top right.
  3. Click or type Contact Us.
  4. Enter your concern, then select Let's talk.
  5. Choose a way to connect with us.

 

You can also contact us through the phone number provided at the bottom section of this link: QuickBooks Online Support


Consider checking their support hours since they can accommodate you Mondays to Fridays from 6 AM to 6 PM PT and Saturdays from 6 AM to 3 PM PT.

 

Moreover, you may read this article to learn more about QuickBooks Online and how you can adjust your settings: Get started and adjust settings after you sign up for QuickBooks Online


I'll be around if you have more questions or concerns regarding QuickBooks, @andiie46. Just leave your reply below, and I'll provide help.

New Member
Sep 9, 2026 2:35 PM UTC

 

Is anyone else getting these calls ??? I assuming its a scam. 

 

Hello, this is a courtesy call from Intuit Support. We wanted to inform you that there appears to be an issue with your QuickBooks license not syncing with our servers. And because of those, you may miss important updates and it could potentially put your data at risk. We strongly recommend getting this checked as soon as possible to avoid any disruption. So please call us back at [phone number removed] and mention your case ID, that is QB782. for quick assistance. Thank you and we look forward to helping you and resolve this issue.
 

You received a voice mail from [phone number removed].

Moderator
Sep 9, 2026 10:37 PM UTC

It is understandable to feel cautious about this, and listening to your gut is always smart. You can report this impersonation attempt directly to Intuit's security team so they can investigate what happened.

 

Scammers often impersonate companies like Intuit through fake calls, emails, or messages to steal your personal information. To keep your data safe, visit the Intuit Online Security Center for tips on recognizing phishing scams and protecting your private information.

 

Please don't hesitate to reply below if you have any other questions or concerns regarding your QuickBooks account security. Stay safe out there.

New Member
Oct 14, 2026 7:06 AM UTC

Dear QuickBooks Support Team,

I am from Bangladesh and would like to use QuickBooks Online Advanced for learning and accounting practice.

When I try to create a new company using my Gmail account, the system asks for a credit card or PayPal account to start the free trial. Unfortunately, I do not have an eligible payment card or PayPal account.

Could you please let me know whether there is any legitimate way to access a QuickBooks Online Advanced trial or practice environment without a payment card?

Thank you for your assistance.

Best regards,
Rezoan Kabir

QuickBooks Team
Oct 14, 2026 8:25 AM UTC

Currently, there's no way to set up a free trial or test drive for QuickBooks Online Advanced in Bangladesh due to regional restrictions. To use the software, you'll have to sign up for a standard subscription using a valid payment method.

 

Let me know if you have any other questions. Take care.