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February 11, 2022
Question

How do I make an inactive account active again? Desktop 2022

  • February 11, 2022
  • 5 replies
  • 137 views

I have Quickbooks Desktop Pro Plus 2022. I am trying to change an income account in my Chart of Accounts that is Inactive to Active again. I have read through all of the solutions I can find here, but none will work for me.  I have no idea what I am doing wrong. I don't see any option to make the account active. Thank you!

5 replies

Jen_D
Level 8
February 12, 2022

Good day, @JULISHAR,

 

Making sure you're able to reactivate an account in the Chart of Accounts is something I can help you with. When you’re ready to use the account again, follow the steps below.

 

  1. Go to the Lists menu, then select Chart of Accounts.
  2. At the bottom of the page, click the Include inactive checkbox.
  3. Right-click on the account you want to make active again, then select Edit Account.
  4. Clear the Account is inactive checkbox.
  5. Select Save & Close.

 

If that option to Include Inactive is grayed out, it means you don't have any inactive accounts. If that happens, search the name of the income account in the Look for account name or number box, and pressing Search.

 

Here's an article with the details on how to manage and modify your Chart of Accounts: Add, edit, or delete accounts in QuickBooks Desktop.

 

Post here again if you have other questions or concerns about this topic or need any help with other QuickBooks Preferences. I'm always here to assist you.

JULISHARAuthor
February 15, 2022

Thank you for your prompt response. When I get to the screen to Edit the account, the "Account is Inactive" is grayed out and I can't choose it. 

 

JULISHARAuthor
February 15, 2022