I can't add or edit a customer

Hi Ced050102. Could you tell me more about what happens when you try to add or edit a customer? Are you seeing a specific error message or code?

In the meantime, I suggest refreshing the page and restarting your session. This can clear up any performance glitches blocking your customer profile tools.

If the persists, ensure your browser is fully updated and log in via an incognito or private window to bypass interference from stored cache. You can also restart your browser and add Intuit as a trusted site in your settings.

If the problem continues, please reach out to our QuickBooks Online Live Support team for immediate assistance.

Please feel free to leave a comment below if you have any other questions.