Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
Talk to Sales: 877-683-3280
Hours
Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST
Product support & help
Need help signing in?

5 replies

Fiat Lux - ASIA
Fiat Lux - ASIA
Level 14
January 23, 2022

Any specific concern?

T
TirzahC
Level 4
January 23, 2022

I can help you connect with a live representative here in QuickBooks, bethdelloma1974.

 

You've got me here to assist you with any QuickBooks concern. If you could please provide me with some more details for what you were experiencing, I would be happy to take a look and help get it taken care of.

 

You can get in touch with our support by following these steps below:

  1. Select Help (?) at the top right.
  2. Click the Contact Us button.
  3. Enter your concern in the description.
  4. Hit Let's talk.
  5. Select Get a callback.

Also, I have here a link that you can visit about some help articles that contains information on how to navigate QBO and fix its common errors: Get started with QuickBooks Online.

 

It'll be always my pleasure to help if you have any other questions. I'll be keeping an eye for your response. Have a great day! 

L
lynandr
March 26, 2026

I made an appointment with an expert for 9:00am CST. I have not received a call yet. I think Quincy was his first or Last name. Can you help? 

 

L
lynandr
March 26, 2026

A transcript of my last chat would be helpful

J
Jelayca VQuickBooks Team
QuickBooks Team
March 26, 2026

Hi there, @lynandr. Unforeseen delays can occur, such as when the expert is finishing up with another customer. I understand the inconvenience of not receiving your scheduled callback, and we definitely want to ensure you get the support you need.

 

To start, please check that the phone number registered in your QuickBooks account is accurate. Missed callbacks can happen if the number is outdated.

 

It's worth checking your recent calls or voicemail in case the expert tried to reach you, but the call didn't come through clearly.

 

If everything looks good and you still haven't heard from anyone, I recommend contacting our QuickBooks Online Live Support team directly so they can look up your specific appointment and either reconnect you with Quincy or get you scheduled with another expert right away.

 

  1. Go to the Help icon, then select the Assistance tab.
  2. In the box provided, briefly describe your issue or type Contact Support.
  3. Choose either Chat or Callback for help.

 

Please let me know if there's anything else I can help you with. I'll respond to you promptly.

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.
Terms & ConditionsAccessibility statement