Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
July 12, 2023
Question

Invoice Attachments

  • July 12, 2023
  • 11 replies
  • 2 views

My invoice and attachments link is no longer attaching my document to my email.  All attachments are still linked to the invoices, just doesn't attach to the email.  This just started this week.  I contacted QB went through all of their suggestions with no success.  I am using QB Pro Plus 2023 and Outlook.

11 replies

QuickBooks Team
June 17, 2026

The sudden onset of this issue indicates a communication disconnect between QuickBooks, Windows, or your email provider. To help narrow down the exact cause, could you share a bit more context about what email setup you are using and what exactly happens when you try to send? For instance, does the system freeze, or do you receive a specific error message? If you can provide a screenshot, that would be very helpful. Please just be sure to blur out any personal or company information before uploading to keep your data secure.  

In the meantime, please perform the troubleshooting steps from Solutions 1, 2, and 3 outlined in this article: Fix PDF and printing problems with QuickBooks Desktop. This resource will guide you through each step.  

Let me know if you run into any trouble with those steps or have any other questions, and we can go from there.