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April 17, 2026
Question

Is anyone having a issue with clients recording multiple charges

  • April 17, 2026
  • 2 replies
  • 12 views
No text available

2 replies

QuickBooks Team
April 17, 2026

Hi there, Anthony. Are your clients bulk recording charges or expenses using the new layout? If they encounter unexpected behaviors, like the screen keeps spinning when hitting Save, I recommend switching back to the old layout. This way, they'll be able to save their work.  

 


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you have a different situation, please add the details below so I can provide a more targeted solution.

April 17, 2026

Hi no my client stated he had multiple charges on his bank statement for the same invoice. Even tho I’m only seeing 1 transaction on my end. Client stated he called Intuit and they confirmed that others are experiencing this however they didn’t tell me that when I called.