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2 replies

QuickBooks Team
Apr 17, 2026 3:17 AM UTC

Hi there, Anthony. Are your clients bulk recording charges or expenses using the new layout? If they encounter unexpected behaviors, like the screen keeps spinning when hitting Save, I recommend switching back to the old layout. This way, they'll be able to save their work.  

 


If
you have a different situation, please add the details below so I can provide a more targeted solution.

Apr 17, 2026 3:24 AM UTC

Hi no my client stated he had multiple charges on his bank statement for the same invoice. Even tho I’m only seeing 1 transaction on my end. Client stated he called Intuit and they confirmed that others are experiencing this however they didn’t tell me that when I called.