Skip to main content

Get 50% OFF QuickBooks for 3 months*

Buy now
Switch to QuickBooks and 70% off for 3 Months
May 1, 2026
Question

link to maps isn't working

  • May 1, 2026
  • 1 reply
  • 3 views

after updating the app, the link to the map isn't working.

1 reply

QuickBooks Team
May 1, 2026

To clarify, are you referring to the mileage tracking feature where the map isn't loading? Updates can sometimes affect location permissions or auto-tracking settings. You may need to re-enable them in the QuickBooks mobile app.

 

If you use an iPhone or iPad, follow these steps:

  1. Open the QuickBooks mobile app.
  2. Tap Menu, select Settings, then Mileage.
  3. Select Auto-track your miles.
  4. Follow the on-screen instructions to allow location access.

 

If you use an Android device, follow these steps:

  1. Open the QuickBooks mobile app.
  2. Tap Menu, select Settings, then Mileage.
  3. Turn on the Auto-tracking switch.
  4. Allow location permissions.

 

Additionally, check your device's general location settings to ensure the QuickBooks mobile app can run in the background.

 

If this isn't what you meant, please let me know. Have more questions? Drop a reply below.

mbmast2Author
May 4, 2026

Not the mileage.

We were able to click on job, click address, and then it would open the map with directions to jobsite.  That isn't working anymore.