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My client had accidentally voided an invoice.

Forum|Forum|6 days ago
July 24, 2026
7 replies
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My client had accidentally voided an invoice. Can we turn it back or do we need to recreate it? Because the data inside disappeared.

QuickBooks Online

Best answer by JeraldR

Yes, clicking Add again in the savings feed would double-record it. When you clicked Add as Transfer in the checking feed, QuickBooks Online automatically created both sides of the entry (a debit in your business checking and a credit in your business savings).

But before we start, based on your description, I noticed some options in QuickBooks you've mentioned Add in bank feeds. Are you using the previous/older version of bank feeds in QuickBooks Online? QuickBooks actually has two versions of the banking page, so I'll be using the two different options in the steps below to cover both bases.

If your feed only shows Add, try a quick browser refresh to display the updated feed. After you refresh the tab and it shows Match, click that option to link the transaction to the transfer you’ve already created, avoiding the creation of a duplicate.

If it's still showing Add, follow these steps:

Go to your Business Savings account feed and head to the Categorized (or Posted) tab.
In the Added/Matched (or Transaction posted) column, select the highlighted transfer.
In the transfer screen, check the accounts selected in the Transfer Funds From and Transfer Funds To drop-down menus.
If everything looks correct, look for a highlighted 2 online banking match link above the Transfer Funds dropdown and click it if available. If not, select the correct account.
If you see “Manually matched”, it has already been added to your business savings account, so you don't need to click Add again.

Please let us know below if you have any other concerns or follow-up questions by leaving a Reply below.

R

RhoiceW

QuickBooks Team

Once an invoice is voided, the system will not let you undo it. The only option is to recreate a new invoice that mirrors the one that was voided.

Regarding the voided invoice, it will still appear in your customer's transaction history, but it will be marked as Voided. Additionally, when you run financial reports, it will still show up in the report, but its stats will clearly be marked as Voided.

If you want to remove the invoice entirely so it does not show up in reports, you may delete it instead.

Add a reply below if you need anything else. We're here to help.

V

VioletDBreezeAuthor

New Member

Thank you!! I learned a lot.

J

Jelayca V

QuickBooks Team

I'm glad to hear that the information shared by my colleague, RhoiceW, helped resolve your concern regarding voided invoices.

We're always here if you ever need assistance with QuickBooks or have additional questions about invoices or other features.

Feel free to reach out anytime in the Community space. Wishing you a wonderful day ahead!

V

VioletDBreezeAuthor

New Member

Hello again. I transferred $1,000 from my Business Checking to my Business Savings account. Both accounts are linked to my Bank Feed.

In my Checking feed, I clicked 'Add' as a Transfer. But now I open my Savings feed, and it’s also asking me to 'Add' that same $1,000 deposit! If I click Add again, am I going to double-record this transfer? Just making sure not to mess things up.

J

JeraldR

Answer

QuickBooks Team

Yes, clicking Add again in the savings feed would double-record it. When you clicked Add as Transfer in the checking feed, QuickBooks Online automatically created both sides of the entry (a debit in your business checking and a credit in your business savings).

But before we start, based on your description, I noticed some options in QuickBooks you've mentioned Add in bank feeds. Are you using the previous/older version of bank feeds in QuickBooks Online? QuickBooks actually has two versions of the banking page, so I'll be using the two different options in the steps below to cover both bases.

If your feed only shows Add, try a quick browser refresh to display the updated feed. After you refresh the tab and it shows Match, click that option to link the transaction to the transfer you’ve already created, avoiding the creation of a duplicate.

If it's still showing Add, follow these steps:

Go to your Business Savings account feed and head to the Categorized (or Posted) tab.
In the Added/Matched (or Transaction posted) column, select the highlighted transfer.
In the transfer screen, check the accounts selected in the Transfer Funds From and Transfer Funds To drop-down menus.
If everything looks correct, look for a highlighted 2 online banking match link above the Transfer Funds dropdown and click it if available. If not, select the correct account.
If you see “Manually matched”, it has already been added to your business savings account, so you don't need to click Add again.

Please let us know below if you have any other concerns or follow-up questions by leaving a Reply below.

V

VioletDBreezeAuthor

New Member

Thank you very much @JeraldR

I learned a lot from you.

R

Rusimyhr

QuickBooks Team

You’re always welcome, @VioletDBreeze.

I'm so glad to hear that our colleague’s guidance helped you clear up that transfer and avoid a duplicate entry in QuickBooks. We're always here if you ever need a hand with bank feeds or have any other questions about managing your accounts.

Feel free to drop by the Community Forum anytime.

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