We can troubleshoot your browser to resolve issues with selecting a vendor type, creating a JE, missing customers in invoices, and products and services, @Rich1661, @mvq.

First, let’s clear your browser’s cache and cookies specific to Intuit. This will eliminate any data that’s causing the problem. Alternatively, you can try using a different supported browser to ensure compatibility and rule out browser-specific issues.

If you need to view all payments made to your vendors, check out this article: Run a report with vendor totals.

Consider checking our QuickBooks Live Expert Assisted team. They can help you with sorting your vendors, transactions, and accounts.

We're always here to help if you have any other concerns about QuickBooks.

gdlee1976

Same issue here with both Chrome & Safari even after clearing the cookies & cache.

LyricalSoul09

I am also having this problem, I can see all the customers, but I can't select them or any items for the invoices.

Anonymous

Hi everyone,

We're aware of the issue regarding your transactions and contacts. Our engineering team is working on getting the functionalities back to normal.

We appreciate your patience as we're working to fix this as soon as possible.

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