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rfinercpa
Apr 26, 2019 4:13 PM UTC
Question

QBO Accountant & Client's Apps

I have several clients with connected QBO Apps that they subscribed to directly. I can see what app(s) they have from the Apps tab of my client list, but when I'm in a client there is no access to those apps. Is there a way to change that so that I can access a client's app from inside QBO (i.e. Run by ADP) or do I need to access that app's data outside of QBO (for instance with my ADP Accountant's Connect)?

14 replies

Regina_Lend_A_Hand_Accounting
Level 2
Apr 26, 2019 5:54 PM UTC

Only the Master Admin can control the connected QBO Apps.

And only the user who installed the Apps in QBO can uninstall them.

rfinercpa
rfinercpaAuthor
Apr 26, 2019 6:08 PM UTC

Thank you for the reply. As the attached accountant user I'm just trying to find out if I am allowed to access or can be granted access to the app...