Question

QuickBook desktop Enterprise Condense TOC errors

Forum|Forum|5 months ago
January 12, 2026
3 replies
1 view

We are using QB Enterprise 24.0 Enterprise version. I am trying to condense company file hold data as old as 2020. When i verify and rebuild, i keep getting five errors. I am hiding number behind **** for security purposes. I have posted one below as example.

Error: Verify ToC: Verify has failed due to an error under Transfer of Credits, related to the following transactions: GJE # 27, GJE # , Receipt # ****v 5.8, Invoice # . Ensure that all entries are rectified before proceeding for Rebuild.

I have tried deleting JE 27 and still had same error. I tried removing payment which is the receipt and tried deleting it but it came back again. I am not sure what am i missing. I tried to look for rules but don't see anything there either. These are listed under year 2020 and books are closed. We are looking to condense up to 2024.

Does anyone has any tips or tricks to fix or bypass these?

QuickBooks Desktop

J

Jelayca V

QuickBooks Team

I appreciate the effort you’ve put into identifying and attempting to resolve the flagged transactions, Junaid.

Given that you've already taken steps to rectify and delete those transactions, let’s explore some additional steps using the QuickBooks Tool Hub to resolve any remaining errors.

To start, please ensure that your account is updated and that you are logged in as an administrator. Then, close QuickBooks and download QuickBooks Tool Hub. I recommend using Windows 11 (64-bit) and downloading the most recent version (1.6.0.8) of the tool.

Here's how to operate it:

Open the file you downloaded (QuickBooksTollHub.exe).
Follow the on-screen instructions to install and agree to the terms and conditions.
Once done, double-click the icon on your Windows desktop to launch it.

After that, let's run the Quick Fix my Program.

In the QuickBooks Tool Hub, select Program Problems.
Select Quick Fix my Program.
Start QBDT and open your data file.

After that, you can proceed with running the QuickBooks File Doctor if you still receive the error message. For more information, check out this article: Fix Error 350 in QuickBooks.

If the issue persists, I recommend contacting our Live Support team. They have advanced tools to check your account and provide a fix to the errors.

I'm always here for you whenever you require further help. Please click the Reply button below, and I'll get back to you.