Quickbook provide no workable payment options

2 replies
17 views

Dear Sir,

We have joined the US online Quick-book for over a year, and we used to paid the subscription by using our CFO US credit card. However our CFO just quit his job recently and there were some outstanding bill wait to settle.

Because of that we are Hong Kong company, none of the 3 payment method we can't do (No US Bank issue credit card, Bank transfer require routing code and PAYPAL not link with us credit card), even though the Quickbook support provide no solution and ask us to get someone with an US Bank issued credit card.

I don't belief that TT were not the payment option for Quickbook.

We are willing to pay but Quickbook support just provide no workable solution for us

Please help!!!!

B.R.

Summy from Hong Kong

11668-20082021100151.pdf

QuickBooks Online

MichelleBh

Level 8

Hi there, @SummyHK.

It looks like you've posted twice in this forum. My colleague already shared some insights about your QuickBooks Online payment options. You can go to this link for your reference:

https://quickbooks.intuit.com/learn-support/en-us/payments/quickbook-provide-no-workable-payment-option/01/928741#M31166.

For your later reference, check out this article to understand QuickBooks charges and handling your subscription: Account Management.

I look forward to your reply there. I hope you remain safe and healthy.

Fiat Lux - ASIA

Level 14

If your company is located in HongKong, you should migrate your data immediately to QBO HongKong version prior to next billing cycle.

https://quickbooks.grsm.io/HongKong

Otherwise, convert your QBO US version to QBD US version. You may purchase a one time license of it thru a partner without credit card. Deploy a private cloud to let your remote users access your file by internet if required.

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