Quickbooks customer service is terrible

Wanted to share my customer experience.  

I reached out via chat to sign up for QBO and Live Bookkeeping.  The sales person made and error and created a new account using my personal email. I responded immediately requesting this be changed to my business account that is already established.  The sales persons response was this is not an issue and will be resolved once you login and change your email ID.  She connected me with a customer service rep to assist in the migration from desktop to online.  This person had me migrate to my business account.  The sales person had the sign up emails forwarded (still not corrected to my business account)to my business email where I then setup a live bookkeeping session for the following day.  After spending almost 2 hours with the bookkeeper on a screen share we could not overcome the fact that the sales person had attached the subscription for QBO and Bookkeeping live to the wrong account.  We could not move forward as I could not see the bookkeepers requests for documents.  From here I reached back out to the sales person and then the support phone number.  The sales person was not helpful.  The support person canceled the QBO subscription from the new account created and added the subscription to my established business account.  This person however was unable to transfer the Bookkeeping live subscription and instructed me to call back and speak to someone else!  I called support and once again the person I was speaking with was nice but did not listen to or understand what I needed.  So I requested to cancel everything.  It took 43 minute phone call just to cancel.  This could have been resolved in the beginning is the sales person had listened to my request to change the account. Or the support person that helped me migrate my company file understood