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June 17, 2026
Question

Reminder Contact Email

  • June 17, 2026
  • 1 reply
  • 10 views

When I send an invoice it goes to the main invoice contact email I have configured for the customer. I think Quickbooks should add a "Reminder Contact Email" field in the "Customer" record that can be different from the main invoice contact. That way, when I send invoice reminders, they can go to the appropriate contact email I have configured at the customer level instead of the main contact email.

1 reply

QuickBooks Team
June 17, 2026

Since the functionality to add a separate reminder contact email in QuickBooks Online (QBO) is unavailable, I recommend sharing your feedback with our engineers. This will help them understand your needs and consider your feature request for future updates.

 

Please leave a reply below if you have any other concerns.