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10 replies

Fiat Lux - ASIA
Fiat Lux - ASIA
Level 14
Oct 30, 2020 4:13 AM UTC

Which QB Desktop year version and Windows OS do you have? 

the_tile_setters
the_tile_settersAuthor
Oct 30, 2020 4:18 AM UTC

Quickbooks Premier contractor edition 2019

Windows 10 pro

RenjolynC
RenjolynC
Level 9
Oct 30, 2020 4:43 AM UTC

I'm here to share some steps to help you fix the error, the_tile_setters.

 

QuickBooks Desktop uses Internet Explorer as the default browser. When you're getting a script error, It's possible that a web page issue is preventing you from opening the program.

 

Let's try to configure your Internet Explorer by following these steps:

 

  1. Open your Internet Explorer.
  2. From the Command Bar, select Tools.
  3. Choose Internet Options and go to the Security tab.
  4. Click Trusted Sites, and select Sites.
  5. In the Add this website to the zone field, enter *.intuit.com and click Add.
  6. In the Trusted sites window, un-check Require server verification.
  7. Close the Trusted sites window, and un-check Enable Protected Mode.
  8. Close the browser.

Once done, open your QuickBooks Desktop again. 

 

If you're getting the same result, I recommend reaching out to our Customer Care Team to further investigate the error. Before doing so, please check out our support hours here. 

 

  1. In your QuickBooks Desktop program, go to Help > QuickBooks Desktop Help.
  2. In the Have a Question window, click the Contact Us link at the bottom.
  3. From the Contact Us page, select any topics.
  4. Under Here's how to connect with a QuickBooks expert section, click the Start a Message or Get Phone Number button.

Please let me know if you have any additional questions or other concerns with QuickBooks Desktop. I'll be around to help you out again. Thanks.

Krisco17
Jan 23, 2024 4:13 AM UTC

This is my script error. Help

Krisco17
Jan 23, 2024 4:14 AM UTC

I use desktop Pro plus 2022. Just started getting the error message

 

lin_jcaj
Level 9
Jan 23, 2024 5:50 AM UTC

I appreciate for reporting this script error you've encountered, Krisco17.

 

I'm here to ensure that we work together to resolve this error.

 

You can install the most recent version of the QuickBooks Tool Hub to help resolve script errors, as well as common issues such as installation problems, network connectivity errors, and company file issues. Before proceeding, ensure to create a backup copy of your company file to help protect from accidental loss due to hardware failure, data corruption, or other unforeseen issues. 

 

Here's how:

 

  1. Close QuickBooks.
  2. Download the most recent version (1.6.0.3) of the QuickBooks Tool Hub. Save the file somewhere you can easily find it (like your Downloads folder or Windows desktop). Note: If you've installed Tool Hub before, you can find out which version you have. Select the Home tab. The version will be on the bottom.
  3. Open the downloaded file (QuickBooksToolHub.exe).
  4. Follow the on-screen instructions to install the tool and accept the terms and conditions.
  5. Once the installation is complete, double-click the icon on your Windows desktop to launch the tool hub.

 

In addition, I've added this resource on restoring a backup copy as your future reference: Restore a backup of your company file.

 

You can count on me whenever you need further about resolving errors in your QuickBooks account.

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