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JDavi
April 20, 2023
Question

Time reflected on invoices

I am a law firm and need to bill in tenths of hours but invoices convert to hours and minutes. How can I set so that invoices reflect tenths of an hour vs hours and minutes?

21 replies

Mich_S
Level 5
April 25, 2023

I see you want the time on invoices to appear in a tenth format, @JDavi. I want to give you a few suggestions and guide you through some  steps.

 

Only the hh:mm format can be used when billing your customers in QuickBooks Online. I understand your want for the feature. I suggest sending feedback about it. Your useful idea will be sent to our product engineers for future QBO improvements. Here's how:

 

  1. Click on the Gear icon at the top.
  2. Select Feedback.
  3. Type in your comments or product suggestions.
  4.  Then hit Next to submit feedback.

 

You can keep track of any feature requests through our QuickBooks Online Feature Requests webpage.

 

I'll also attach these useful modules about handling timesheets and invoices in QBO:

 

 

Feel free to message back if you need more assistance regarding time, invoices, or QuickBooks. I'm always ready to back you and your business. Stay safe.

JDaviAuthor
April 25, 2023

That's your solution??  That I submit a suggestion that QB actually doesn't alter my time entries from tenths of an hour to minutes?  Who bills clients in minutes??  No one does that.  This looks to be designed into the system so one has to upgrade in order to actually send invoices that make sense and will get paid.  The time sheets allow time to be entered in tenths of an hour?  Why can't it use that same format on the invoices?  I also note that all of QBs examples of time entries are conveniently in whole hours, as to avoid highlighting the issue.

    RaquelRHC
    May 3, 2023

    Did you find a solution? Im experiencing the same issue

    LawDog1
    July 13, 2024

    Did you ever figure how to bill in tenths of an hour? I haven't been able to find a way.

    KimberlySModerator
    Moderator
    July 13, 2024

    We appreciate you joining us here in the thread, LawDog1.

     

    Please know that the option to bill in tenths of an hour is currently unavailable in QuickBooks Online. The system will only allow time in an hour (HH: MM) form.

     

    Therefore, I recommend sending feedback directly to our product development team. Your insights and ideas are gathered to assess its functionality and determine if they might be considered when working with future product updates.

     

    Here's how:

     

    1. Click on the Gear icon.
    2. Choose Feedback.
    3. Share your product improvement ideas.
    4. Click Next to submit.

     

    If you decide to track your suggestions, visit this website: Customer Feedback for QuickBooks Online.

     

    In the meantime, utilize a third-party application that meets your business needs. You can look for one here: QuickBooks App Store | Online Tools to Power Your Business.

     

    Moreover, you might want to browse these materials for guidance on tracking billable time for specific project-related expenses:

     

     

    Add a reply below to notify us in the Community if you have additional questions about managing billable time in QuickBooks Online. We've got your back.

    mark-suchecki
    July 14, 2024

    Don’t bother trying send feedback to QBO’s product development team about this issue. Customers including me have been asking for over a year to be able to print out invoices in hourly decimals, but our ideas are ignored. I’ve had it with QBO because of this issue and others and am looking for an alternative. 

      OPFin
      New Member
      July 29, 2026

      Any new update?  We generate hundreds of invoices every month, so the workaround of editing each line item in Adobe on an invoice is incredibly time-consuming (but thank you to the user that shared) to say the least. It also leaves plenty of room for typos. What a frustrating shortcoming, especially when it seems like such a basic issue that could be fixed with just a line or two of code!

      Ethel_AQuickBooks Team
      QuickBooks Team
      July 29, 2026

      QuickBooks Online currently displays time in an hours-and-minutes format on invoices, and users look forward to a future native setting to switch to decimal tenths. While the feature is not available in QuickBooks Online, we continue utilizing our current workarounds to keep your billing seamless.

       

      I would also recommend submitting feedback to our Product team via the Gear icon, then Feedback inside QuickBooks. The more professionals who highlight this issue, the more likely they are to prioritize a fix.

       

      Don’t hesitate to comment below if you have additional questions about managing invoices in QuickBooks Online.

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