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Business Plan Man
February 3, 2023
Question

turn on internet explorer

  • February 3, 2023
  • 2 replies
  • 6 views

Cannot open my QuickBooks Pro 2021 get the message need to turn on internet explorer. Have spent numerous hours in support chat to get resolved to no avail. How do i fix this issue? I do not want to spend several hundred dollars again.

 

thank you all for your help.

2 replies

M
Mich_S
Level 5
February 3, 2023

I'm aware of how valuable your time is and appreciate the effort you put into posting to the Community, @Business Plan Man. 

 

Let me tell you what your computer needs to run QuickBooks Desktop with ease.

 

When you launch QBDT Pro 2021, you'll need Internet Explorer 11 and access to the internet (32-bit). That's why you receive the error message to enable IE while opening.

 

Here's some more information about the program compatibility: System requirements for QuickBooks Desktop 2021.

 

I'll also add this article that includes resolution if you have trouble opening QBDT: Run Quick Fix my Program from the QuickBooks Tools Hub.

 

Always know that we're here to back you up if you have other concerns about handling QuickBooks. Just leave a reply below to notify us. Keep safe.

Fiat Lux - ASIA
Fiat Lux - ASIA
Level 14
February 3, 2023

@Business Plan Man 

Which Windows OS do you run? Win 10 Home or Win 10 Pro?

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