Unrecoverable Error

Thank you for the detailed information, @Pinkyonkeowee.

Let me provide some information about the unrecoverable error and help you fix it if you experience it again.

The Unrecoverable Error could happen if the QBCF monitor service is running on a workstation that's not hosting the company file, and this can be fixed by performing some troubleshooting steps on your company file. That said, you don't need to pay any support packages or services to fix it. Please know that QuickBooks doesn't ask for payment to fix data issues on the program.

If you encounter the same problem in the future, you can fix it by running the Quick Fix my Program from the QuickBooks Tools Hub. Here's how:

1. Download the most recent version of the QuickBooks Tool Hub. 
2. Install and open the downloaded file.
3. In the QuickBooks Tools Hub, select Program Problems
4. Select Quick Fix my Program.
5. Start QuickBooks Desktop and open your data file.

If the issue persists, you can check out this article for more troubleshooting steps: Unrecoverable Error when opening a QuickBooks Desktop file on a workstation.

As always, feel free to visit our QuickBooks Community help website if you need tips and related articles in the future.

Please touch base with me here for all of your QuickBooks needs, I'm always happy to help. Have a good one and keep safe.

---

@Pinkyonkeowee wrote:

The next day I tried to open Quickbooks. It opened right up. I was able to do the rebuild for both companies.  Now I’m wondering if this was all a scam? But how did that error message appear?

---

@Pinkyonkeowee 

I have seen the same report on 3 different posts since last month. You are using QBD 2022, correct?

Can you find the following files in the same folder on your machine?

90s.trf

QuickBooksDownloader.exe.config

QuickBooksDownloader.exe.manifest

So, I just had the same experience and unfortunately, I call the technical support and gave them access to my computer/QB. When they started showing all of the "critical" errors I got suspicious and then when the asked if I had a paid subscription, I ended the call. I called the real Intuit support team and they tried everything. The pop up is still there. Someone said it was a virus and the team removed it. Do you know what they did? They are saying I may have to send my file, and have it recreated if we cannot get this resolved.

It's a scam. My daughter was taken in by it while we were on vacation and she was filling in, they told her exactly what you posted. They make you think they're QB Help but it's a place called Internal Accounting Services. They charged us $4,449.99. When we returned I told her QB would not have charged us for that support. I did some investigation and learned a whole lot about them, and found out the "fix" was actually fairly easy and something you can do yourself. Even in the QB Community they've scammed a lot of users. I was so angry. I replied to their email with the invoice and in giant red letters I wrote SCAMMERS! They refunded my money within two days. They don't want anybody breathing down their necks.