Where is the real time chat function?

Hi there, jeffelmer!

You can chat with our Support Team by following these steps:

1. Click the (?) Help icon and choose the Talk to a human option (then type it again when prompted).
2. When asked by the bot, enter a short description of your concern.
3. Click No, I still need help, then proceed with Contact us or Contact Support Team.
4. Tap Start a chat.

Also, please check this link for the updated support hours: How and when can I contact Support?

Additionally, you can leave a comment on this post if you have more questions. QuickBooks Community is available 24/7 to help you.

I'm wishing you all the best! Take care!