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You can secure your refund by first obtaining confirmation from your landlord. Then record the transaction in QuickBooks Online based on how the payment was originally made.

To help me guide you on the exact recording steps, could you let me know how you originally made the payment? Did you use a third-party app or BillPay?

Once you have received the refund, follow the detailed steps in this guide: Enter vendor credits and refunds in QuickBooks Online. 

Leave a comment below if you need further assistance in recording a refund in QuickBooks Online.