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NWGandD
June 2, 2026
Question

Deposit request

  • June 2, 2026
  • 1 reply
  • 4 views

Is anyone else having issues with your deposit request disappearing from the estimates? My customers can’t pay a deposit from the estimates anymore.  

1 reply

JoesemM
JoesemMQuickBooks Team
QuickBooks Team
June 2, 2026

Issues such as missing features could be the result of a built-up browser cache. To see if the deposit request appears when creating estimates, open your account in an incognito window or use another browser.

 

If the deposit request appears, you can resend the estimate to your customer. Then, your customer can view and pay the deposit online if you have a QuickBooks Payments merchant account.

 

Feel free to reply below if you have any questions.

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