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Apr 22, 2026 5:01 PM UTC
Question

Errors in Echeck deposits

Merchant Services is showing 3 deposits by ACH to my account, however only 1 is valid and has hit the bank.

How do I remove the other two from the "yet to be deposited" on the program??

 

3 replies

QuickBooks Team
Apr 22, 2026 8:07 PM UTC

Hello there, @foxbrothersdrywall. You can delete the two undeposited funds in the Add Online Payments tab.

 

Go to Banking > Record Merchant Service Deposits > Add Online Payments. Select the entries to delete and click Dismiss Selected Payments.


Confirm the warning message, and in the Ready to record window, dismissed transactions are shown before recording, with the deposit amount reflecting these deductions once recorded.

 

To view dismissed payments, go to Change your deposit settings and choose the number of transactions from the Show dismissed payments ▼ drop-down.

 

Feel free to reply below if you have more questions about QuickBooks.

Apr 22, 2026 8:55 PM UTC

Thank you,  at this point, Quickbooks payments shows only ONE payment which is correct , HOWEVER there are two invalid deposits waiting to be deposited in my banking portion of my QB.

 

Those are the two I want to delete.