Question
payments being held
I have spent an unreasonable amount of time trying to resolve repeated payment holds, including approximately 30 phone calls, multiple identity verification attempts, written bank letters, and conversations with supervisors.
I was previously assured that the issue had been resolved and that future customer payments would not continue to be held. My previously withheld payments were eventually released(a month and a half later) , but now every new invoice payment is being withheld again.