QB Desktop Enterprise - ACH Payments Permissions

Forum|Forum|7 months ago
November 21, 2025
1 reply
23 views

We want to start using QB to pay vendors via ACH and works fine when we use the actual admin login but can't get other users to work because of permissions. I tried giving the admin rights and access to everything but same thing. Am I missing something? Thanks, Joe

QuickBooks Desktop

Robin_K

In Desktop Enterprise the ACH vendor payments feature sits behind the Bank Feeds/Online Banking controls, and those don’t fully unlock just by giving someone broad access. QuickBooks still expects the admin to explicitly enable online payment permissions for each user inside the Banking/Online Banking section of the user setup.

The odd thing is that even if you think you’ve checked every box, ACH still won’t appear unless the admin logs in, goes to Set Up Users and Roles, opens that specific user, and marks the Online Banking/Online Vendor Payments options. After that we had to log the user out, restart QuickBooks, and only then did it pick it up. A bit clunky, but that’s what finally made it work for us

Robin Kon

gentrad455Author

Thanks for answering. I don't see any option for online banking or payments. I see banking and AP so tried giving them that in addition to full access then logged off and back on but same thing.

NerbynMaeI

QuickBooks Team

Hello, Joe.

I’d like to share some insight into user permissions in QuickBooks Desktop Enterprise (QBDT).

Please note that only the Primary Admin can pay vendors via the ACH payments feature in QBDT. Other user roles and permissions in QBDT are unable to process ACH payments.

Add a Reply below if you have follow-up questions with any QuickBooks concern.

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