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fnorori13
Jan 31, 2022 5:28 PM UTC
Question

Re print check

Hello! Can I Disable this confirmation windows? It because I don't want that people have access to this reprint option.

 

 
 
 
 
 

3 replies

AlcaeusF
AlcaeusF
Level 14
Jan 31, 2022 7:41 PM UTC

Hi @fnorori13,

 

Thank you for dropping by here in the Community. I can provide some clarification about printing checks in QuickBooks Desktop.

 

Currently, the option to disable the Print Checks confirmation is unavailable. You'll need this pop-up window to confirm if transactions prints correctly.

 

However, you can modify user access to restrict people from accessing the reprint option. Modify the user roles and exclude printing within QuickBooks (see screenshot below).

 

 

In case you need the steps, here's how:

 

  1. Go to the Company menu, then select Users. 
  2. Select Set Up Users and Roles.
  3. Enter the admin password, then select OK.
  4. Go to the Role List tab, then select View Permissions.
  5. Press the roles you want to review, then select Display.

 

I've attached an article you can use to resolve printing errors using the Print and PDF Repair tool: Troubleshoot PDF and Print problems with QuickBooks Desktop.

 

Hit that Reply button anytime you have further questions or concerns about printing transactions. Have a great day ahead.  

fnorori13Author
Feb 1, 2022 10:18 PM UTC

Hi @AlcaeusF 

 

I have the following situation: I have two person printing checks in two separate offices, right. So, one day someone print the Check N°100 and for mistake Click the option reprint in the "pop-up window to confirm if transactions prints correctly” then came the second person a look the Check “to print” and print the Check N° 102 for a second time, resulting in a duplicate payment to our vendor.

 

How can I avoid this situation?

 

If i use the option that you describe me, we disable the option to Click on Reprint in the check windows but not the option in the pop up windows.

 

I hope that I could illustrate you with my example.

 

Thank you

katherinejoyceO
katherinejoyceO
Level 9
Feb 1, 2022 11:33 PM UTC

Thanks for coming back for more support, @fnorori13. I understand the need to disable the option in the pop-up windows.

 

I appreciate you sharing your thoughts and I'll relay this to our engineers for consideration on future enhancements.

 

You also want to send your suggestions to help us improve our website, products, and services for you by visiting this link: Quickbooks Feedback.

 

Let me know if you have any other questions about reconciliation. I'll be here to help some more.

 

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