Why can't I utilize the instant deposits from QuickBooks checking?

Hi there, @fscott. First, I need to clarify exactly what you're trying to do so I can guide you down the right path.

Could you please describe what happens when you try to use the instant deposit feature? Does it loop, display an error message, or is it simply not available? Also, are you trying to transfer funds from your QB Checking account to an external bank account instantly, or are you trying to receive your QB Payments deposits into your QB Checking account with instant availability? Any specific error messages or behavior you're seeing would be very helpful.

If you're trying to move money out of QB Checking to another bank instantly, you'll need to examine your linked external accounts and transfer settings.

On the other hand, if you’re looking to receive payment deposits more quickly, you'll have to check your payment deposit schedule and transaction eligibility. Please note that not all payments are eligible for instant deposits. QuickBooks checks every transaction for eligibility and only shows eligible payments as part of your available funds.

For further assistance with resolving instant deposit issues, you can refer to this article: Get help with instant deposits. While the article specifically addresses QuickBooks Online, it is also applicable to your product.

If you have any additional questions, please feel free to revisit this thread.