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Changelog
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On iOS, notes that include line breaks now display when an employee reopens a past timesheet in the QuickBooks Workforce app. Previously, those notes would not be visible after the timesheet was saved. You can review what you wrote without re-entering it.
On iOS, an issue that could cause the customer list in the QuickBooks Workforce app to intermittently fail to load was fixed. The list can also be reloaded from the screen. You can pick a customer and get on with tracking time without restarting the app.
On iOS, when an employee picks a class, service item or customer on the QuickBooks Workforce app time clock while that field shows an error, the field now displays the selection they made. Previously, the field would show a blank or a different value next to the error. You can see exactly which selection is causing the problem and fix it quickly.
On Android, turning off 'Add time by duration' in the QuickBooks Workforce app after trying to save 0 hours now keeps the timesheet form on screen. Previously, the app would replace the form with a generic 'Something went wrong' error. You can keep editing your timesheet instead of starting over.
In QuickBooks Online, paid, partially paid and deposited invoices in the invoice list now show 'Refund issued' under their status when a payment on the invoice was refunded. The 'Refund' option in the row actions menu is hidden once a refund exists. You can spot refunded invoices at a glance without opening each one.
On Android, when an employee's device clock is ahead and they save a timesheet with a start or end time in the future, the QuickBooks Workforce app now shows an inline error on those times. Previously, tapping 'Save' would appear to do nothing. You now see what to change instead of being stuck on the screen.
On Android, when the customer list in the QuickBooks Workforce app fails to load, employees now see a 'Customers failed to load' screen with a 'Reload' button instead of a generic error. Employees who aren't assigned to any customers now see 'No customers yet' and can still clock in without picking one. You can get back to tracking time with one tap instead of restarting the app.
When the QuickBooks Workforce app for iOS is set to Spanish, the labels in the bottom tab bar now use shorter names that fit their space. Previously, longer Spanish labels would overflow or run into each other. Employees can now read each tab at a glance and get where they need to go faster.
If an employee's open time entry is deleted while they're clocking out on the QuickBooks Workforce app for iOS, the app now shows a message explaining what happened and returns them to a clocked-out state. Previously, the app would show a generic error instead. Employees can now carry on without getting stuck on a time entry that no longer exists.
When an employee who no longer has access to track time tries to clock in or out, take a break or add a timesheet on the QuickBooks Workforce app for Android, the app now shows a full-screen message explaining this and suggesting they contact their employer. Previously, the app would show a generic error and let them keep retrying. Employees now know to reach out to their employer instead of retrying an action that won't work.
When an employee picks a class, service item or customer on a timesheet that was removed or that they're no longer assigned to, the QuickBooks Workforce app for Android now shows an error asking them to choose a different one. Previously, the save would fail with a generic full-screen error. Employees can now pick another option and keep going.
When employees leave the QuickBooks Workforce app for iOS while the Time Clock is still loading, the app now reloads it when they come back. Previously, the load could fail in the background and leave the Time Clock without its information. Employees can now pick up where they left off without restarting the app.
When employees save a manual timesheet or break with a zero duration on the QuickBooks Workforce app for iOS, an error now appears on the duration field. Previously, the app would show a generic full-screen error, and refreshing wouldn't help. Employees now know to enter a duration instead of retrying a save that won't work.
On the QuickBooks Workforce app for iOS, breaks that follow an automatic break rule can no longer be edited, though employees can still delete them. Previously, editing one of these breaks would end in a generic full-screen error that didn't mention the break rule. Employees now avoid edits that can't be saved and spend less time fixing breaks.
On Android, automatic breaks in the QuickBooks Workforce app are now read-only, so employees no longer try to edit a break their break policy tracks through clocking in and out. Previously, saving a manual edit to an automatic break would show a generic 'Something went wrong' error with no explanation. You can still delete an automatic break, and you no longer hit a dead-end error trying to change one.
If an employee's open time entry is deleted while they're clocking out on the QuickBooks Workforce app for Android, the app now shows a message explaining what happened and returns them to a clocked-out state. Previously, the app would show a generic error instead. Employees can now carry on without getting stuck on a time entry that no longer exists.
When an employee tries to clock in or out, take a break or add time for a locked date on the QuickBooks Workforce app for Android, a message now explains that the date is locked and to contact their employer. Dates can be locked by a closed accounting period or when the time is already on an invoice. Employees now know who to ask instead of retrying a change that can't be saved.
When an employee picks a class, service item or customer on a timesheet that was removed or that they're no longer assigned to, the QuickBooks Workforce app for iOS now shows an error asking them to choose a different one. Previously, the save would fail with a generic full-screen error. Employees can now pick another option and keep going.
When an employee who no longer has access to track time tries to clock in or out, take a break or add a timesheet on the QuickBooks Workforce app for iOS, the app now shows a full-screen message explaining this and suggesting they contact their employer. Previously, the app would show a generic error and let them keep retrying. Employees now know to reach out to their employer instead of retrying an action that won't work.
When an employee tries to clock in or out, take a break or add time for a locked date on the QuickBooks Workforce app for iOS, a message now explains that the date is locked and to contact their employer. Dates can be locked by a closed accounting period or when the time is already on an invoice. Employees now know who to ask instead of retrying a change that can't be saved.
When employees save a manual timesheet or break with a zero duration on the QuickBooks Workforce app for Android, an error now appears on the duration field. Previously, the app would show a generic full-screen error, and refreshing wouldn't help. Employees now know to enter a duration instead of retrying a save that won't work.
When employees end a break on the QuickBooks Workforce app for iOS and the break length isn't allowed by their break rules, the app now shows a specific error message. Previously, the app would show a generic full-screen error with no explanation. Employees now know why the break didn't end instead of retrying.
Recording a historical tax payment in Payroll Tax Center now works for the companies that were affected by an error. Previously, these recordings would fail with an error. You can bring your tax payment history up to date without contacting support.
Transaction detail reports in Modern Reports can now show separate 'Debit' and 'Credit' columns. Turn them on in 'Report Default Settings'. You can review debits and credits side by side without exporting the report.
When you compare a custom date range to the previous period in Modern Reports, QuickBooks now picks the matching previous month for you. This is on by default. You get the right comparison without setting the dates by hand.
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