QuickBooks Q&amp;A

Lena22

I CANNOT SEE MY TRANSACTIONS LIST IN MY VENDORS

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341

Why is employee name not added to time entry details from invoice in QBO? Contractor name is showing but not employee.

tmaddin

Employees and payroll

Generally when invoicing time entries, the detail is added to the invoice and QB adds the employee/contractor name when printed, but employee name is not being generated.

Brent86

Can I save an accountant copy in a previos version of quick books

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Where can I see the fees that I pay each month to QuickBooks?

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brianlenell

Potential scam using the name of Quickbooks

I just want to report that there may be a potential scam using the QuickBooks name that is not affiliated with QuickBooks.   I received a message to call [phone number removed] saying that my credit card was declined and I needed to take care of it immediately.  I checked my QuickBooks account and everything was showing current.  The people at the number are very vague about who they are and what they do but that my service is discontinued until I give them my credit card information. They claim to be with QuickBooks, however when I called QuickBooks to verify, I was told that they have not separated the service portion from the regular QuickBooks subscription.  Interesting because QuickBooks has always kept us informed via email on changes. Of course I did not tell them anything.   So be very careful when someone says that they are from QuickBooks.  I hope this imposter can be shut down.

bvnd1984

Why do my "Other Expenses" show up as negative "NET OTHER INCOME"?

How do I fix this and get a normal P&L report?   

When I create a new invoice, it keeps adding Apt 6 after my address for some reason. It just started happening; it never did before.

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invoicing partial quantities from a sales order

Invoicing a customer for partial items on a sales order

gabaygbc

Is anyone noticing significantly longer times to connect/refresh to bank accounts. It used to take 1-4 seconds and I just counted 156 seconds since new update.

The new update has proven to add an egregious amount of time to locate features, extra steps/clicking, and connection wait times. This is not an issue of internet speed, this has been happening ever since the new update. Production has slowed down immensely with over complicated new features and unnecessary relocations and unfamiliar graphics.

131

QB 2024 Client Ready Reports

RTO12

Employees and payroll

Is anyone having an issue with the client ready reports? I get an error message that says:"Can't exit design mode because Control 'ComboBox1' can not be created" Anyone have a fix for this?   

193

People10

Trial Balance download - cross year with specific date

When I tried to download the Trial Balance for the period April 1st 2020 to March 31st 2021 it is not showing the proper value. It shows only the values till April 1st 2020 to Dec 31st 2020 as my books are closed for the year 2020. I dont know how to get the cross year trial balance to produce it to an Indian company.

Unable to Print or Email Invoices

I am unable to print or email invoices. This has been happening since updated to the new Desktop 2024 Premium version.  I have run the Quickbooks Tool Hub various times and run software updates still nothing.  I cannot save as a pdf and email to my customers!  I am very upset with Quickbooks, I cannot get anyone on the phone to help me, the phone tree keeps hanging up on ME!  Can someone help with this!

How to reach a human being

For the love of God how do I reach a human being. I regrettably have a quicken account that is tied to green dot bank. After reporting fraud my account was closed without informing me. But now TWO MONTHS LATER, I still have not received a check for the balance. I cannot contact them because it asks for my card number when I call, which I do not have. I tried my ss# and EIN, no luck. 

111

Is there a way to send a 1099-NEC form to Canada through quickbooks?

Lance2New Member

Taxes

By law, I am required to issue 1099-NEC forms to U.S. citizens living abroad. The E-Filing system on QB only allows for numerical zip codes. Canada is alpha-numeric. There also seems to be no box for country. Is there a way to me to obey the tax laws of the U.S. through QB's efile system?

162

phuong-nguyen

can i run trial balance pulling data from before

from before switching to online

Where is the company information stored that appears under "About you" when setting up payments?

dk013

Payments

Under "Account & Settings" →  "Payments" →  "Activate payments", I am presented with three sections of information: "About your business", "About you" and "Your deposit account". The "About you" lists the Owner name, Mobile number, and Personal address. These currently have our former bookkeeper's information. There is no option in this form to edit the name or number. Where can I do that? I've looked for the bookkeeper's name and number elsewhere under "Account & Settings", but I can't find it. I am logged in as the Primary Admin. The name that I want to change corresponds to a QBO user that I removed. How do I change that information?

I'm looking for an AP aging that includes a column with the Memo and a Custom Field. Currently, I'm only able to find one or the other, not a report that includes both.

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Can anyone help resolve issue when posting in Bank Transactions section? The issue occurs during the Resolve function. When adding an item, the page becomes unresponsive.

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carie-dawson

We cannot enter "batch" transactions. Its been over a week now and we have had 3-4 people call and spend hours on the phone and the issue is not resolved. Anyone else?

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I have all standard access, but my accountant tab access is still restricted. Also, we tried to remove the user and re-add it. But still, we are facing an issue.

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How cai i turn off automated taxes for payroll? In Payroll settiings doesnot show the option Taxes and Payroll for desactivat it.

admin386

Employees and payroll

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Can i downgrade my QuickBooks Advanced account to a Plus now

realist20007

Account management

My current subscription expired. It's expensive, and I want to downgrade from my QuickBooks Advance account to QuickBooks Plus account and pay the subscription fee

Why do I get this when importing a csv file? Darn. File upload failed. (Probably our fault.) Please give it another try.

donaldscottanderson

Account management

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Windows 11 and QuickBooks Desktop Pro 2017 have worked together without a problem for several months until the other day.  Now I am regularly receiving a Script error as my backup is ending:.  An error has occurred in the script on this page:Line: 7 Char: 444Error: Expected identifierCode:0URL: https://a166211981.cdn.optimizely.com/client_storage/a166211981.htmlDo you want to continue running scripts on this page?I have answered Yes and No but doesn't seem to make a difference as it happens every time I make a (local) backup.  any help would be appreciated. Barry

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